what we say
FAQs
For over 17 years, Subterrain Technologies has been revolutionizing Florida’s underground infrastructure through innovative trenchless solutions and cutting-edge diagnostic technologies.
Frequently Asked Questions
Repair Services
01. What types of trenchless pipe repairs do you offer?
- Water line repairs
- Sanitary sewer repairs
- Storm sewer repairs
- Pipe bursting (2" - 8")
- Slip lining (8" - 96")
02. Why choose trenchless repairs over traditional excavation?
Trenchless repairs offer minimal surface disruption, faster completion times, and reduced restoration costs. This method preserves landscaping, pavement, and structures while providing long-lasting repairs.
03. How long do trenchless repairs last?
Our trenchless repairs are designed for longevity, with an expected lifespan of 50+ years when properly maintained. We use high-quality materials and industry-leading techniques to ensure lasting results.
04. Can you repair manholes and lift stations?
Yes, we provide comprehensive structural repair and corrosion protection for:
- Manhole rehabilitation
- Lift station repairs
- Structure waterproofing
- Corrosion protection systems
05. What types of pond and lake services do you provide?
Our pond and lake services include:
- Erosion control solutions
- Headwall repairs and installation
- Sea wall repairs and installation
- Rip rap installation
- Mitered end section work
Frequently Asked Questions
Video Inspection
01. What types of video inspection equipment do you use?
We utilize state-of-the-art inspection systems:
- Push cameras for small pipes (1" - 6")
- Mainline cameras for larger pipes (6" - 120")
- High-definition digital recording
- Real-time monitoring capabilities
- Advanced lighting systems
02. What can video inspection detect?
Our video inspection services can identify:
- Pipe cracks and breaks
- Root intrusions
- Joint separations
- Corrosion and deterioration
- Blockages and restrictions
- Alignment issues
03. When should I schedule a video inspection?
Video inspection is recommended:
- Before purchasing property
- When experiencing recurring backups
- Prior to major construction projects
- For preventive maintenance
- After severe weather events
- When planning infrastructure upgrades
04. What documentation do you provide after the inspection?
Each inspection includes:
- Digital video footage
- Detailed written report
- Problem area documentation
- Repair recommendations
- Cost estimates if repairs are needed
05. Can you inspect active water or sewer lines?
Yes, our advanced equipment allows us to:
- Inspect during normal operations
- Work in wet conditions
- Navigate through flowing water
- Maintain clear imaging
- Provide accurate assessments
06. How long does a video inspection take?
Inspection duration varies based on:
- Length of pipe system
- Pipe condition and accessibility
- Number of connections
- Type of investigation needed
- System complexity
Frequently Asked Questions
Hydrocleaning and Vacuuming Services
01. What pipe cleaning services do you provide?
Our comprehensive cleaning capabilities include:
- Hydro jetting for ½" - 36" pipes
- Large diameter cleaning for 36" - 144" pipes
- Root removal services
- Grease and debris elimination
- Emergency blockage clearing
02. What is vacuum excavation and when is it used?
Vacuum excavation is a non-destructive digging method that uses pressurized water or air combined with a powerful vacuum to safely expose underground utilities. It's commonly used for utility location, precise excavation in confined spaces, and when working around sensitive infrastructure.
03. What is hydro jetting and how does it work?
Hydro jetting is a powerful cleaning method that uses high-pressure water to remove buildup, debris, and obstructions from pipes. This environmentally friendly approach is highly effective at restoring pipes to their full capacity without using harmful chemicals.
04. What types of testing services do you offer?
- Manhole structural testing
- Proportional line testing
- Pressure testing
- Flow monitoring
- Infiltration testing
05. How do I know if my pipes need cleaning?
Common signs that indicate the need for professional cleaning include slow drains, recurring backups, unpleasant odors, and gurgling sounds in the plumbing system. Regular maintenance cleaning can prevent these issues from developing.
06. Do you provide scheduled maintenance programs?
Yes, we develop customized maintenance schedules based on your system's specific needs, usage patterns, and history. Regular maintenance helps prevent emergency situations and extends the life of your infrastructure.
07. What should I expect during the cleaning process?
- Initial system assessment
- Clear communication about the process
- Minimal disruption to operations
- Progress updates throughout
- Post-cleaning inspection report
Frequently Asked Questions
Miscellaneous Services
01. What types of excavation services do you provide?
We provide both traditional open dig and vacuum excavation services. Our precision approach minimizes site disruption while ensuring safe and effective access to underground infrastructure.
02. What range of pipe plugging services do you provide?
Our pipe plugging capabilities range from ½" to 60" diameter pipes. This service is essential for flow control during repairs, testing, or emergency situations, allowing us to safely manage and redirect water flow as needed.
03. What specialized waterproofing solutions do you offer?
- Foundation waterproofing
- Concrete slab sealing
- Pond and water feature liners
- Deck waterproofing systems
- Underground structure protection
04. How do your confined space entry services work?
Our certified teams follow strict safety protocols for confined space entries. We maintain all necessary certifications, use advanced safety equipment, and employ continuous monitoring systems to ensure safe and effective operations.
05. What is involved in your valve exercising program?
Our comprehensive valve maintenance program includes regular testing, exercising, and documentation of valve conditions. This preventive approach helps ensure reliable operation when valves are needed for flow control or emergency situations.
Solutions Start Underground
Ready to Solve Your Pipeline Challenges?
If you need to repair or replace your plumbing system, call today and talk to one of our Plumbing specialists.
